FoundationsApril 21, 202610 min read
What Is a Chatbot? A Complete Guide for Businesses
A plain-English explanation of what a chatbot is, the main types, how modern AI chatbots work, and where they actually help on business websites.
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Foundations
Core concepts, definitions, and first-principles guidance for understanding what an AI chatbot can do on a business website.
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FoundationsApril 1, 202611 min read
What Is an AI Chatbot for a Website?
A practical explanation of what a website AI chatbot is, how it works, and where it fits between static FAQs, forms, and live chat.