Tag archive
Explore every ChatReact article tagged with Analytics and find practical guidance for planning, launching, and improving an AI chatbot on your website.
How teams evaluate website chatbot responses using clear rubrics, blind comparisons, and human calibration—without blindly trusting an AI score.
How teams cleanly randomize chatbot variants, define success and safety metrics, and derive secure product decisions from reliable experiments.
How teams track model, retrieval, and tool costs down to the resolved intent, attribute them fairly, and optimize without sacrificing quality for savings targets.
How website teams measure response quality, handoffs, and error chains with a few meaningful SLOs—without needlessly logging conversations.