Knowledge Base

Turn your documents into answers your chatbot can give

Upload your PDFs, Word docs and text files and ChatReact turns them into a searchable vector store. Your AI chatbot answers from your real content — with the right source every time.

Vector store · your documents
handbook.pdf
PDF
pricing.docx
DOCX
faq.txt
TXT
policy.pdf
PDF
Embeddings1536-dim
Indexing chunks…
312 chunks
Semantic search
Meaning, not keywords
PDF · DOCX · TXT
vec
vec
vec
vec
vec
handbook.pdf

Your knowledge, instantly searchable

Manuals, policies, price lists and FAQs already hold the answers your customers need — they are just buried in files nobody reads end to end. ChatReact embeds every document into a vector store so your chatbot finds the right passage by meaning, not by keyword.

  • Upload PDF, DOCX and TXT files in seconds
  • Semantic search understands intent, not just exact words
  • Answers stay grounded in your own content, with sources

How the knowledge base works

From a folder of documents to a chatbot that answers accurately — in four steps.

1

Upload documents

Drag in PDFs, Word docs and text files. No formatting, scripting or copy-paste required.

2

Chunk & clean

Each file is split into clean, meaningful passages so answers stay focused and precise.

3

Embed & index

Passages become vectors in your store, ready for instant semantic search across everything.

4

Answer with sources

The chatbot retrieves the most relevant passages and replies with the document it came from.

See it in action

One upload, endless answers

However your visitors phrase a question, the right passage from your documents comes back as a clear, sourced answer.

Onboarding & HR

Turn your employee handbook and internal policies into instant self-service answers for staff.

How many vacation days do new hires get?

New employees start with 25 paid vacation days per year, accrued monthly from your first day.

handbook/leave-policy97%

E-commerce support

Upload product sheets and return policies so shoppers get accurate details without waiting.

What's your return window for opened items?

Opened items can be returned within 30 days as long as they're in resellable condition.

returns-policy.pdf97%

Healthcare & clinics

Share opening hours, preparation guides and patient information from your own documents.

Do I need to fast before my blood test?

Yes — please fast for 12 hours before your appointment. Water is fine throughout.

patient-info/blood-tests97%

Legal & compliance

Make contracts, terms and compliance guides searchable so clients find clauses fast.

What's the notice period to cancel my contract?

The standard notice period is 30 days before the end of the current billing term.

terms/cancellation97%

SaaS & technical docs

Upload your product manuals and setup guides so users solve issues on their own.

How do I reset my API key?

Open Settings, go to API Keys, then click Revoke and generate a new key — it's active instantly.

docs/api-keys97%

Education & training

Make course material and study guides answer student questions around the clock.

When is the deadline for the final project?

The final project is due on June 30 at 23:59. Late submissions lose 10% per day.

course-guide/assessment97%

And countless more scenarios where your documents become instant answers:

Product catalogsEmployee handbooksInsurance policiesTravel & hospitalityGovernment servicesReal estate listingsFinancial servicesNonprofit FAQs

From file to answer in one pipeline

Every document you upload flows through the same path, so answers stay accurate and traceable.

1
Upload
Drop in PDF, DOCX & TXT
2
Chunk
Split into clean passages
3
Embed
Store as search vectors
4
Answer
Reply with the right source

Built for accurate, trustworthy answers

Everything the knowledge base does to keep your chatbot grounded in your real content.

Multiple file formats

Upload PDF, DOCX and TXT files — the most common ways your knowledge already lives.

Semantic search

Vector store technology matches questions by meaning, so phrasing never blocks an answer.

Contextual answers

Replies are generated from the most relevant passages, not generic boilerplate.

Easy document management

Add, replace or remove documents anytime, and the knowledge base updates with them.

Works in every language

Your documents power answers across languages, so visitors are understood wherever they are.

Grounded & sourced

Answers stay tied to your uploaded content, reducing guesswork and off-topic replies.

Give your chatbot a brain built on your content

Upload your documents and watch your AI chatbot answer accurately — grounded in your own knowledge.